CAMBODIA’S #1 PICKLEBALL RESOURCE
CAMBODIA’S #1 PICKLEBALL RESOURCE
LEGAL
How PickleballKH collects, uses, and protects your personal information. We keep this simple and clear — no legal jargon.
Privacy Policy
PickleballKH (pickleballkh.com) is operated by ThriveOnz Group. We are committed to protecting your privacy. This policy explains exactly what data we collect, why we collect it, and how you can control it. We do not sell your data to anyone, ever.
We only collect personal information when you actively provide it through one of these actions: When you visit pickleballkh.com, standard web technologies automatically log the following: This data is collected via Google Analytics 4 and the Meta (Facebook) Pixel. Both are configured to anonymise IP addresses where possible. Neither tool allows us to identify you personally from this data alone. We never use your data for automated decision-making or profiling. We do not use your information for any purpose other than those listed above without contacting you first. PickleballKH uses the following trusted third-party services. Each has its own privacy policy which governs how your data is handled on their platforms. Measures site traffic and user behaviour. Data is anonymised and stored on Google’s servers. Google Privacy Policy → Tracks site visits to enable targeted Facebook and Instagram advertising. Data is processed by Meta Platforms. Meta Privacy Policy → Stores and manages our newsletter subscriber list. If you subscribe, your email address is stored in Brevo. You can unsubscribe at any time via the link in every email. Brevo Privacy Policy → Processes all form submissions on the site (contact, court submissions, club submissions, paddle enquiries). Data submitted through forms is stored in our WordPress database on Cloudways hosting and sent to our email. We retain form submissions for 12 months then delete them. When you click an affiliate link and make a purchase on a partner site, that partner receives your purchase data under their own privacy policy. PickleballKH only receives confirmation that a qualifying purchase occurred and the commission earned — we do not receive your name, payment details, or personal information from partners. You have the following rights over your personal data. To exercise any of them, email hello@pickleballkh.com. We will respond within 30 days. Request a copy of all personal data we hold about you. Ask us to correct any inaccurate data we hold about you. Request that we delete your personal data. We will action this unless we have a legal obligation to retain it. Object to us processing your data for marketing or analytics purposes at any time. Unsubscribe from the newsletter at any time using the link in any email. No questions asked. Request your data in a machine-readable format for transfer to another service. For any questions about this policy or to exercise your rights, contact us directly. We aim to respond within 30 days. We may update this Privacy Policy from time to time as the site grows or as legal requirements change. When we make material changes, we will update the “Last Updated” date at the top of this page. Continued use of pickleballkh.com after any update means you accept the revised policy. If you disagree with any changes, you should stop using the site and contact us to request data deletion.
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What Information We Collect
Information You Give Us Directly
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Newsletter signup — your email address only
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Contact form — name, email, and your message
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Bulk paddle enquiry — club name, contact name, email, WhatsApp number, order details
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Court or club submission — venue details and your contact email
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Sponsorship or advertising enquiry — company name, contact name, email, and message
Information Collected Automatically
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Pages visited and time spent
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Browser type and device
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Approximate location (country/city)
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Referring website or search query
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IP address (anonymised)
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Clicks on affiliate links
What We Do NOT Collect
✗Payment or credit card details
✗Passport or ID documents
✗Sensitive personal data
✗Social media passwords
✗Data from minors under 13
✗Data sold to third parties
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How We Use Your Information
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Third-Party Services
Google Analytics 4
ANALYTICS
Meta Pixel
FACEBOOK / INSTAGRAM ADS
Brevo
EMAIL NEWSLETTER
Fluent Forms
CONTACT FORMS
Affiliate Partners
SELKIRK · PICKLEBALL SUPERSTORE
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How Long We Keep Your Data
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Your Rights
✓ Right to Access
✓ Right to Rectification
✓ Right to Erasure
✓ Right to Object
✓ Right to Withdraw Consent
✓ Right to Portability
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Contact & Updates
Privacy Questions
Operator
ThriveOnz Group · Phnom Penh, Cambodia
Policy Updates
We’re happy to explain anything in plain language. Email us and we’ll respond within 30 days.
Questions About Your Privacy?